Terms of Service:

Accessing and utilizing Knitzone and its products and services are subject to the following terms, conditions, and notices (“Terms of Service”). By perusing these Terms of Service and utilizing the services offered by our website (Knitzone), you agree to abide by all the terms of Service, including the Privacy Policy on our website, which may be periodically updated by us. We encourage you to check this page regularly for any changes we may have made to the Terms of Service.

We reserve the right to review, withdraw, or modify the services without prior notice. We shall not be liable if, for any reason, the Website becomes unavailable at any time or for any duration. Occasionally, we may limit access to certain parts or the entirety of the Website.

Privacy:

Our Privacy Policy, which is integrated by reference into these Terms of Service, outlines how we utilize the personal information you provide. By using this Website, you consent to be bound by the Privacy Policy and affirm that all data provided by you is accurate and up-to-date.

Product Accuracy:

The images of items displayed on the website are for illustrative purposes only. While we strive for accuracy in depicting colors, we cannot guarantee that your computer’s display will accurately reflect the color of the items. Minor variations from the images may occur.

All sizes and measurements provided are approximate, though we make every effort to ensure their accuracy. We take reasonable care to ensure that all details, descriptions, and prices of items are as precise as possible.

Pricing:

We make every effort to ensure the accuracy of all prices listed on the website; however, errors may occur. If we identify a pricing error on any ordered goods, we will notify you promptly. If we are unable to contact you, we will cancel the order. In such cases, if you have already made payment, you will receive a full refund.

Prices for items may change without notice, but these changes will not affect dispatched orders. Item prices include applicable GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that website prices are only applicable to items purchased on the website and not through other sources.

Discounts and Vouchers:

Any discounts or vouchers applied to an order will not be refunded in the event of order cancellation or return.

Payment:

Upon receiving your order, we conduct a standard pre-authorization check on your payment card to ensure sufficient funds. Goods will be dispatched only after this pre-authorization check is completed. Your card will be charged upon order acceptance.

Payment options available include:

• Paytm,
• Debit card/Credit Card, and
• Cash on Delivery (COD).

COD Charges:

A COD charge of Rs.60 applies if you choose cash on delivery as the payment method (in addition to shipping charges). If payment is debited after a payment failure, it is typically refunded to your bank account within 7 business days.

For further clarification, contact us at omsaigarmentco@gmail.com.

Violation & Termination:

The Company reserves the right, at its sole discretion and without prior notice, to terminate your website access and block future access if you violate these Terms of Service or any other policies. Even upon termination, you remain liable for any ordered services.

For inquiries regarding our Terms of Service or the website, contact us at omsaigarmentco@gmail.com.

Order Status:

You can track the status of your order by visiting the “Order History” section and referring to the status column.

Service & Complaints:

We value customer satisfaction and aim to address concerns promptly. For service inquiries, please contact our customer service department at omsaigarmentco@gmail.com.

Incorrect Order Or Product Damage:

While we take utmost care in packing your order, if you receive an incorrect or damaged product, we will promptly replace it. Simply notify us on the same day of receipt via email or phone, as indicated on our Contact Us page.

Failure to report incorrect or damaged products on the day of receipt will result in the product being considered sold and ineligible for replacement or refund.

Returns:

Online purchases cannot be returned to the store under any circumstances.

Disclaimer of Guarantee:

We do not guarantee uninterrupted, timely, secure, or error-free service usage. We reserve the right to remove or cancel services at any time without notice.

You acknowledge that we may not verify the identity of other users or prevent them from acting deceptively or infringing on rights. We disclaim liability for losses arising directly or indirectly from service interruption, data loss, errors, or unauthorized user actions.

You are responsible for ensuring that your access to the Website and Knitzone services complies with applicable laws and does not expose you to risks such as viruses or interference.

Registered Address:

Sr.no. 327/3/A, plot no 1, thakar vasti, somatne grampanchayat rd, talegaon (dabhade) pune-410506

Governing Law:

The Knitzone website is governed by Indian law.

Liability:

Knitzone is not liable for other users’ actions, content, or collaborations. We do not guarantee continuous service access and exclude all implied warranties to the extent permitted by law.

You acknowledge and accept the risks associated with service usage and agree that Knitzone is not liable for any consequential damages or loss arising from service use.

Ensure your access to the Website and Knitzone service complies with applicable laws and mitigates risks to your computer system. We do not accept liability for any losses arising from service failure, data loss, or unauthorized user actions.